PATIENT SATISFACTION
Patient Survey Results
We recently completed our first patient survey.
From 106 patients surveyed, we received 93 completed returns.
The following were the average scores out of 10:
9.07
9.14
8.59
9.48
9.38
9.05
9.14
9.16
9.18
9.77
9.42
9.63
9.47
10Testimonials
Simply outstanding. Confident and reassuring from the outset. No false promises just very professional care with a personal element that went above and beyond
Dr Follows – outstanding! You should clone Dr Follows – he is the best!
Excellent care and service in a top-notch facility. Wonderful nurses! Very positive, knowledgeable and attentive consultant
I find GenesisCare a very nice place to come. Dr Crawley is very friendly and approachable. I know I can always contact him if I am worried which is really nice. Also I find Gail (secretary) really helpful and friendly too.
Have nothing but praise for all at Nuffield
I cannot fault the care and support including advice provided by Cambridge Haematology Partners. Apart from saving my life, my morale was always uplifted by their support throughout an extensive period of treatment.
My consultant, Dr Follows has always been excellent, helpful and always approachable
Dr George Follows is an example to similar services of the dedication, experience and excellent service I have received in the past four years. George is good fun and a pleasure to deal with
I can’t describe in words the exceptional care I got from Dr Follows and Dr Crawley, they are not just good but excellent
I cannot fault the care and support including advice provided by Cambridge Haematology Partners. Apart from saving my life, my morale was always uplifted by their support throughout an extensive period of treatment.
The oncology unit is superb... I feel in good hands and well advised
The nursing team are very professional and very good
The oncology unit was excellent
A fantastic team!
I can’t rate the treatment and care provided by Dr Follows and Dr Crawley highly enough