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Some frequently asked questions

Here you will find definitions and meanings of  some of the most frequently used terms on the site.

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No, you don't need private medical insurance to come to the Nuffield Health Cambridge Hospital.  You can pay for any of our treatments yourself.

Dr Follows and Dr Crawley have agreements with all the major insurance companies. This includes: BUPA, AXA PPP, Aviva, Cigna, HSA, Simply Health, Beneden, WPA and many more. We work very hard with insurers to minimize any excess costs for patients and prepare detailed reports for insurers and patients before a programme of treatment commences. 

For an initial consultation, you will need a referral from your GP or another medical specialist. The information your doctor knows about your medical history will be helpful to us. This is particularly important if you have medical insurance (as the GP referral may be required for your insurance cover). 

Call the team now and we'll book you into a clinic as soon as possible. We can usually see patients within a week, and on occasion, emergency patients can be reviewed as additional evening cases. 

We charge standard professional fees approved by all the major UK insurance companies. Please call our administrative team to discuss this in more detail.

Yes, we treat a number of patients from overseas. You may not be able to find treatment in your country, or you may prefer to be treated in the UK.


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